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Refund and Warranty

All-Inclusive 30-Day Money-Back Guarantee

Undamaged products may be returned for a full refund for any reason within 30 days from the date of purchase. After receiving and inspecting the item, BNYindustrial will process your refund.

* Returns must include all accessories.

* Items must include original packaging.

* For non-quality-related warranty claims, the buyer is responsible for shipping costs. BNYindustrial will only refund the cost of the product itself.

* Returns may be rejected if items do not include all accessories or the original package.

Warranty Claims for Quality-Related Issues

BNYindustrial’s limited warranty is restricted to the country of purchase.

Warranties on all replacements follow the same warranty timeframe of the original defective item or three months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.

Late or missing refunds (If applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at

Please contact our Customer service at  or call us on +86-755-25706604(China) to get the return address.

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